SafeDrivePod

Support

The SafeDrivePod is a wonderful product that once installed works almost imperceptibly to protect us against our smartphone urges in traffic. However, it is not always easy to get the system up and running. This support page is intended to support the installation.

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Quick start guide

Are you new to SafeDrivePod? Then please execute the instructions below. Do you already have an account? Then follow the instructions below from step 2.

Do you already have an account but have forgotten your password? Then choose Login in the app and then click Forgot your password!

Install the app via the AppStore (iPhone) or via Google Play (Android), search for 'SafeDrivePod'.
Open the app and choose to log in if you already have an account or have received a password via e-mail. If you want to create an account, choose to register.
Follow the instructions on your screen to go through all the steps and set all permissions and settings correctly.
Go to the menu at the bottom left, choose 'My pods & Settings' and add the SafeDrivePod here.
The app is installed, the settings are right and the pod is linked: you are ready to go!

FAQ categories

Download the app

Download the Android app in the Google Play Store

Detailed instructions

The SafeDrivePod is a wonderful product that once installed works almost imperceptibly to protect us against our smartphone urges in traffic. However, it is not always easy to get the system up and running. This support page is intended to support the installation.

Handleiding Android
Handleiding iPhone

1. Install & Register

Before you start: turn Bluetooth on, but do NOT go to Android Bluetooth settings to pair the SafeDrivePod. The connection with the SafeDrivePod will be taken care of by the SafeDrivePod app.

Installation

Visit the Google Play Store and install the app.

Register

Open the app, press "Sign up" and enter your name and surname.
The app will then ask for a contract number. Provide the contract number you received with your SafeDrivePod.
Lost your contract number? Ask the person who sent you your SafeDrivePod.
Already registered? Log in with your credentials.

Phone number

To continue you will have to accept the terms of use and our privacy policy.
Proceed by entering your mobile phone number. Make sure the country code is correct.

Password

Create a password longer than 6* characters and enter it in both fields.
*) If your company has chosen for 'strict passwords', the password has to be at least 8 characters long and must contain at least one letter, number and special character (!@#).

Verification

Enter your email address and verify it using the link in the mail you've received.
When you click the link, our website will load. You don't have to do anything else on this page. Instead you can go back to the app and press the 'Next' button.

Attention: connecting the pod has to go through the SafeDrivePod app, NOT through your phone's bluetooth settings.

Pairing *

Now the app has to connect to the SafeDrivePod. Make sure bluetooth is on and keep the pod close to your phone.
The connection will occasionally fail. If so, try to shake the pod. You should also make sure there are no other pods closeby.
Wait until the app has found the SafeDrivePod. Shake the pod once more and press 'Next'.
If at this point the Android system requests you to grant the SafeDrivePod app access to your device's location, press 'Allow'. No data about your location is stored in the phone's memory nor is it transferred to the cloud. Read more in our privacy statement.
Give your pod a name and press 'OK'
*) If your company has chosen for the 'All pods' option, this step of the installation will be completely omitted. The app will then automatically connect to all SafeDrivePods it finds. This is convenient if you have multiple drivers in multiple vehicles.

It is important that you correctly change your battery settings. Otherwise the app will not function properly.

Battery

The app now requests you to change your battery usage settings. To do so, press 'Open Battery Settings', tap 'Apps not optimised'* and select 'All apps'.
Scroll down to find the SafeDrivePod app and turn its optimisation off.
You can now return to the app and press 'Next'.
*) Some operating systems will already have 'All apps' selected.

Permissions

The installation is almost complete.
After you press "All done, let's drive!", the android system will ask you to allow SafeDrivePod to 'make and manage' phone calls and, if it did not do so earlier, to access your device's location. Press 'Allow' on both pop-ups. No data about your location is stored in the phone's memory or in the cloud. Access to your phone calls is only used to detect the start and end of a phone call, in order to enable hands-free calls in your car. Read more in our privacy statement
Lastly, the android system will ask you to grant permission to the SafeDrivePod app to appear on top (of other apps). Turn 'allow permission' on and return to the app.
If the app asks you to once again change your battery usage settings, this has to do with your device's 'power manager'. See "Battery settings".

2. Battery settings

Many Android phones have an active 'power manager' or 'battery manager'. This manager is able to shutdown apps when they are not registered to a white list. The SafeDrivePod app uses very little power, but is not added to the list by default.

Step 1

Open settings, select 'Device maintenance'.

Step 2

Select 'Battery'.

Step 3

Select 'Unmonitored apps'.

Step 4

Select 'Add apps'.

Step 5

Select SafeDrivePod from the list and press 'Done'.
SafeDrivePod has now been added to the list of unmonitored apps (it will not be stopped by the App power monitor).

Step 1

Open settings and select 'Advanced Settings'.

Step 2

Select 'Battery'.

Step 3

Select 'Protected Apps'.

Step 4

Select 'SafeDrivePod' from the list and make sure it is ON.
SafeDrivePod has now been added to the list of protected apps (it will not be stopped by the battery manager).

Step 1

Open settings and select 'Battery'.

Step 2

Tap the menu icon and select 'Power-saving exceptions'.

Step 3

Tap 'APPS' and select SafeDrivePod from the list.
SafeDrivePod has now been added to the list of apps that are exempt from optimisation.
The app will not be stopped if you switch to 'STAMINA' mode, but it will be if you switch to 'Ultra STAMINA' mode.

Step 1

Open settings and select 'Additional Settings'.

Step 2

Select 'Battery & Performance'.

Step 3

Select 'Manage Apps Battery Usage'.

Step 4

Find SafeDrivePod in the list and select 'No restrictions'.
The phone will no longer block the SafeDrivePod app.

Step 1

Start the 'Auto-start Manager' or start the 'ASUS Mobile Manager' and select 'Auto-start'.

Step 2

Find SafeDrivePod in the list and switch it to 'ALLOW'.
The phone will no longer block the SafeDrivePod app.

Step 1

Open 'Phone Manager' and select 'Privacy Permissions'

Step 2

Select 'Startup Manager'.

Step 3

Select 'Protected Apps'.

Step 4

Select 'SafeDrivePod' from the list and turn it ON.
The phone will no longer block the SafeDrivePod app.

Our app uses very little power. However, as the app is always running, telephones unfortunately automatically close down the app occasionally.
List our app as an exception in the battery settings under 'Power-intensive apps', 'Unmonitored apps' or 'Battery optimization' (depending on the device).
If you can not find this setting, please consult your phone's manual. Keep in mind that your phone might not have a power manager besides the default 'power usage optimisation' setting.

3. Accessibility and Secure startup

Step 1

Ga naar 'Instellingen' en kies 'Toegankelijkheid'.

Step 2

Scroll to the bottom, and if SafeDrivePod is set to 'Off', press it. On the next screen, enable the service.

Step 3

Select OK and enter your pin/pattern if asked.

Step 4

Select enable if there is a language notification.
Go to settings and select "Security" or "Lock screen and security". If a notification is shown to update the settings, choose "UPDATE".
Some Android phones (mostly Samsung and Huawei), have a Secure Startup function.

Step 5

Select Secure Startup, choose "Require pin/pattern when device powers on" and click OK
Enter your pin or pattern to confirm.

4. Usage

Step 1

Place or stick-down the SafeDrivePod somewhere in the car's interior cabin. It does not need to be visible. With relation to warmth, avoid placing it near the car’s windows.

Step 2

You are now set-up and ready to go.
The app is always running in the background and searching for your SafeDrivePod. As soon as the app has found it and the car is moving, the pod will detect the vibrations, conclude that you are driving and the app will initialize the ‘lock’ screen. You are then unable to access your telephone. However, Internet still works. You are still able to make and receive hands-free calls, unless this is switched off by your employer.
If your car stops, the pod will detect this after a few seconds and pass it on to your telephone. The 'lock' on your telephone is released and you have full access to all functions. Be extra careful with the use of your telephone in the traffic!
In an emergency, you can press the SOS button while driving or, if you have stopped before the pod noticed. Default, however, this emergency feature is turned off, because of frequent mis-use. In case this feature is turned on, pressing the SOS button will give you full access to all functions of your phone again.
Battery use on modern phones is barely influenced by Bluetooth or location services.
Please note: we monitor the use of the SOS button which is explicitly intended for emergency situations only.
Additionally, in order for the app to function correctly, the Bluetooth of the telephone needs to be switched on at all times. If you switch off or uninstall the app, or turn off Bluetooth, this will be automatically recorded.

Navigation

With the Android version it is possible to use a navigation app while you are driving. Before you set off you can choose the favourite navigation app via settings. If your favourite app is not in your setting options, please let us know and we will add this to the list. You may not find this option in the app: in that case your company decided that navigation over the phone is not safe enough.
By enabling the 'Recognize navigation when driving' option, the navigation does not have to be started via our app, but the favorite navigation app can be started immediately. You will be asked to give permission to read which app is in the foreground when starting a journey. This allows us to see if the chosen navigation app is running at that moment and if so, we can keep displaying that instead of showing the black blocker screen. With the option 'Navigation always on' the navigation will start with every trip by default, with this option the chosen navigation stays open even if 'navigation always on' is deactivated and you have not started the navigation via this app.
If you choose not to enable this option. You'll have to click on the navigation button every time before you start driving. You'll find the navigation button in the SafeDrivePod app on the bottom right hand side of the screen. The chosen navigation app will then start automatically, you can enter the destination of your journey and the navigation will then begin to calculate your car journey. When you begin to drive, your telephone will lock automatically, however, the navigation app remains visible. If you try to leave the navigation app by clicking on the home button, the telephone will automatically go back to the SafeDrivePod app and will return to the navigation app within a few seconds.

Important informantion

SafeDrivePod does not store location details.

By default, the GPS function of your telephone is not used because the pod itself detects whether you are driving or not.
In the odd case that you have a SafeDrivePod that does require GPS, the app will ask you to allow location services. GPS from the telephone will then be used to measure whether you as a driver of the car are actually driving. Therefore, it is important that your telephone has GPS switched on if the app asks this of you.
For Android: go to Location settings and switch on.
If you want to prevent other apps from using the location services, you can do that in the individual set up from each app via Android settings.